History of the Company:

This history of United Healthcare dates back to 1977. Since then, they have been offering a variety of health plans. Today, some of those plans offer a Health Products Card or Over-The-Counter (OTC) Benefit program. It allows members to order and purchase over the counter medical products at NO additional cost. FirstLine Benefits is the supplier of all their otc products. UnitedHealthcare Insurance Company manages FirstLine Benefits through its affiliate OptumRx.

Final Company Information

They mail out all of the items available to order. Each health plan that offers this provides members the opportunity to purchase over the counter and wellness products from a catalog or online. They use to be called FirstLine Medical but changed their name to FirstLine Benefits. The supply and provide over the counter products and groceries to eligible members.

NOTE:

The old website was: www.healthproductsbenefit.com and the new site is: www.shopfirstlinebenefits.com

What can I buy with my UnitedHealthcare health products card?

Some items are also available to buy at your local Walgreens locations such as:

• Over-the-counter / OTC medications
• Vitamins and supplements
• Leg and foot care products
• Things for the home like scales, thermometers, and blood pressure monitors
• Toothbrushes and toothpaste
• Bath safety products like mats and shower benches and more.

Instead of paying with cash, you can spend your credits. When you pay with credits, there’s no cost to you!

If you want to get these items at your local Walgreens store, be sure to look for the “APPROVED OTC” label on the price tag.

The Label Will Appear As Pictured Above At Walgreens

If making a trip to the store is not convenient for you the we suggest you order online or by over the phone. The catalog offers lots of products and there’s no extra cost for shipping or taxes.

NOTE:

All items ordered are purchased using your Benefit Card Credits, which are automatically provided every quarter to an account. These credits are applied or loaded to their account at NO ADDITIONAL COST. Shipping, handling and taxes are also covered.

Choose Your Plan:

The Plans that have this option are offered through UnitedHealthcare Insurance company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program.

NOTE: please visit the site directly to verify the details and obtain more information.

You may also visit this link in your preferred device to find more information.

If you want to order items online, you will need to create a new UHC Health Products Benefit Medicare or Medicaid Card account online or login to their site. Below is a quick guide for you to find out how you can register online for a new account, or how to login to your current account.

How do I use my health benefit card online?

Steps to login and manage your CURRENT account:

1. Visit this link in your preferred device.
2. Type in your current Card ID and Password in the spaces provided.
3. Click on the “Login” button.
4. You will then be signed in and can manage your account. Review your plan and personal information and if you see any mistakes contact customer service.

Steps to Register and Create a Login for online account:

1. Visit this link in your preferred device.
2. Click on the “Create Account” button found on the right hand side.
3. Proceed to provide all the required information exactly how it appears on your health plan card such as:
   1. First Name
   2. Last Name
   3. Date of Birth
   4. Member ID
   5. Mobile Phone Number

Download The Catalog and Order Form: